IT Application Support

BioSked is a fast-growing software company headquartered in Switzerland and the U.S.. Our mission is to enhance health professionals’ operational efficiency, employee satisfaction, and resource utilization through our flagship software, Momentum Scheduling. The solution has been in the market for over ten years and is installed in hundreds of healthcare facilities in N. America and Europe. To bolster our client support team, we’re seeking a talented

1. Your Role

After a comprehensive initial training, you’ll become an application support specialist for our Momentum Scheduling software, a recognized solution in medical resource planning. You will:

  • Analyze and translate our clients’ operational workflows into configurations within our application
  • Optimize client processes using our expertise
  • Design configuration strategies, implement them, and ensure quality
  • Collaborate with application specialists and project managers to ensure implementation quality & client satisfaction
  • Train clients on the application and maintain training materials
  • Contribute to the product development by identifying features, testing, and providing feedback.
  • Support client inquiries
  • Develop and maintain SQL scripting, database backups, automated processing, data imports, infrastructure operations and continuity

2. What We Offer

  • A unique experience in the growing healthcare industry
  • Use and learn modern cloud, technologies and environments, utilizing a range of Cloud and modern technologies including GCP, .Net, SQL, and more.
  • Clear pathways for career progression toward either a developer or a project management role
  • Our core values: innovation, care, continuous learning, teamwork, execution, integrity, trust, commitment, urgency, and customer love

3. Candidate Profile

  • A degree in IT or Computer Science
  • Knowledge in database management, SQL (Microsoft SQL), scripting, Windows VM in Google Cloud Platform, Microsoft Excel with VBA (Visual Basic for Applications)
  • Proficient in Office 365
  • Comfortable working with clients
  • Fluency in French and English; additional languages are a plus
  • Eager to progress and become a developer in our modern environment, utilizing React with MUI, GraphQL API, RESTful API, Xamarin & Syncfusion, .NET Core, and SQL Server

4. Interested?

If this opportunity speaks to you, please send your CV and references to Join us at BioSked, where your career can thrive in a cutting-edge, cloud-based software environment that’s making a difference in healthcare management worldwide.

Professionals looking for a career change are welcome.